RockerTech Sensation™ 4D Massage Chair

The RockerTech Sensation 4D massage chair is the premier chair in RockerTech's lineup. From its superior quality to its intuitive touch screen tablet controller, you get a customizable massage chair tailored to your needs.

The RockerTech Sensation 4D is no ordinary massage chair and spares no expense to make you feel great every day. It''s time you bring health and relaxation home to the entire family.

• 4D back massage mimics deep tissue massage of human hands.
• Quad Foot Reflexology Rollers to soothe aching feet.
• Premium Bluetooth Speakers + SootheMe™ Sound Therapy envelopes you in soundscapes designed to help you relax.
• Touch Screen Tablet Controller

Features

Specifications

Warranty

RockerTech Massage Chairs

3 Year U.S. Residential Limited Warranty

• Unlimited USA-based customer & technical support
• 3 Year structural framework warranty
• No-cost replacement on covered parts for 2 years
• Covered labor (in-home, if necessary) for 1 year

Limited Warranty

RockerTech Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.

Already the proud owner of a RockerTech massage chair? Register your warranty here.

Warranty Period
For In-Home service, RockerTech will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, RockerTech may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, RockerTech is no longer responsible for making repairs under the warranty coverage. Any repairs needed during the 2 year parts warranty coverage, RockerTech will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. RockerTech, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by RockerTech-authorized field service personnel to maintain warranty coverage.

Any repairs needed during the 2 year parts warranty coverage, RockerTech will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. RockerTech, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by RockerTech-authorized field service personnel to maintain warranty coverage.

Warranty Limitations and Exclusions

Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferable. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate a RockerTech Warranty claim, simply call our RockerTech Limited Warranty Service at 888-894-9150. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands.

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